Job Description

The Admin Assistant (Service) provides administrative support to the Service Coordinator and ensure that all service requests are handles efficiently and effectively.

Job Responsibilities

• Answering phone calls and responding to emails from clients and service providers
• Scheduling service appointments and dispatching service technicians
• Assist in purchasing of materials and costing
• Assisting in issuing of quotations, purchase orders, and invoices
• Assisting instrument inventory record and certificate renewal
• Assisting with billing and invoicing for services rendered
• Maintaining accurate records of service requests and work orders
• Coordinating with service providers to ensure timely completion of work
• Communicating with clients to provide updates on service requests and resolve any issues
• Providing general administrative support to the Service Coordinator as needed
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 2 years of related work experience
• GCE ‘O’ Level or equivalent
• Proficiency in MS Office and other relevant software programs
• Good understanding of maintenance procedures, equipment and tools, as well as knowledge of relevant regulations and safety standards
• Ability to multi task with strong analytical and problem-solving skills
• Ability to work independently and as a part of the team
• Excellent organizational and time management skills
• Excellent communication and interpersonal skills, with the ability to work with clients, vendors, contractors, and other stakeholders
• Strong attention to detail and accuracy
• 5 days’ work (Mon to Thu: 9am to 6.30pm, Fri: 9am to 6pm)